Even for the seasoned e-commerce shopper, the anticipation of receiving a new package is real. Many people watch the tracking and are usually delighted when their item arrives. Sometimes, however, that anticipation gets marred because the package arrives with damaged...
In this month’s team member spotlight, we want to introduce you to Adolfo Rodriguez, who joined the On Time Logistics family in March of this year. He primarily delivers Amazon pallets to post offices in various parts of Arkansas, and sometimes to golf turf-related...
As the number of e-commerce purchases skyrockets, it’s reasonable to expect that the number of returned items is also burgeoning. This is costly for the retailer and annoying at best for the consumer. According to Small Business Trends, the number of returns has been...
Last week, retail giant Walmart announced a major step in its ongoing efforts to be the proverbial top dog in the e-commerce arena when it announced in-home grocery delivery services. As long-time last mile delivery and courier services providers, we are both...
As e-commerce continues to grow and millions of packages are delivered around America each day, the prevalent problem of what people call “Porch Pirates” is only getting worse. Porch Pirates are thieves who steal packages off porches in cities across the nation. They...
There is a saying that goes “many hands make like work” and that is becoming increasingly true in a growing number of industries, including logistics. Our owner and founder, Steve Jones, participated in the Customized Logistics and Delivery Association (CLDA) annual...
In recent weeks and months, we have discussed the extensive changes happening in logistics. Increasing E-commerce has led to innovative ideas and rising consumer demands. Although these changes are reshaping logistics, there are consequences, including the shortage...
We rely on each team member to make our company a success. From the sales team to the administrative team to the people making final mile deliveries, each team member plays a vital role. We were thrilled when Jolea Apon became a team member last month. She serves as...
A major change at On Time Logistics has made it easier to manage our workforce, which includes both employees of OTL and independent contract couriers. We have used contract couriers since our inception in 2007, but in recent months created a new company that serves...
A key part of staying ahead of your competition in any industry is attending trade shows and other learning opportunities. One opportunity in our industry is a favorite for our leadership to attend every year. The Express Carriers Association MarketPlace was held in...