Those calling in to our Little Rock location have been hearing a new voice since June as Patrick Murray joined our team as dispatcher/scheduler. “I plan (routes) in all of Central Arkansas and work on giving the customers the best customer experience possible,” he...
E-commerce is making lives easier for many who can have items of all shapes, sizes, and types delivered to their doorstep. Customers living in rural areas can especially benefit as they can have products delivered to their door instead of driving anywhere from thirty...
Effective last mile delivery is often like a tag-team race where each team member races to get the bundles from their pickup place to their next destination. One of our team members in this “race” is Maria “Susy” Garcia, who joined On Time Logistics in March 2019....
It will be like Christmas (and Black Friday) in July for Amazon Prime members as the online retail giant hosts its fifth-annual Amazon Prime Day July 15 and 16. You read that right; Amazon is now making it a two-day event. Last year, Amazon reported that their 2018...
Even for the seasoned e-commerce shopper, the anticipation of receiving a new package is real. Many people watch the tracking and are usually delighted when their item arrives. Sometimes, however, that anticipation gets marred because the package arrives with damaged...
In this month’s team member spotlight, we want to introduce you to Adolfo Rodriguez, who joined the On Time Logistics family in March of this year. He primarily delivers Amazon pallets to post offices in various parts of Arkansas, and sometimes to golf turf-related...
As the number of e-commerce purchases skyrockets, it’s reasonable to expect that the number of returned items is also burgeoning. This is costly for the retailer and annoying at best for the consumer. According to Small Business Trends, the number of returns has been...
Last week, retail giant Walmart announced a major step in its ongoing efforts to be the proverbial top dog in the e-commerce arena when it announced in-home grocery delivery services. As long-time last mile delivery and courier services providers, we are both...
As e-commerce continues to grow and millions of packages are delivered around America each day, the prevalent problem of what people call “Porch Pirates” is only getting worse. Porch Pirates are thieves who steal packages off porches in cities across the nation. They...
There is a saying that goes “many hands make like work” and that is becoming increasingly true in a growing number of industries, including logistics. Our owner and founder, Steve Jones, participated in the Customized Logistics and Delivery Association (CLDA) annual...