One of the specialties we offer at On Time Logistics is a medical courier service. These couriers specialize in the time-sensitive delivery and transport of biological materials.
Our medical couriers handle special documents, such as patient records charts and x-rays; test specimens, equipment and supplies, and home health equipment in our service delivery area covering parts of Arkansas, Kansas, Missouri and Oklahoma. Many of these items require special knowledge and training in order to properly handle them.
Ensure Medical Couriers Receive Proper TrainingProcedure awareness
On Time Logistics goes an extra step in making sure our medical courier staff are well aware of procedures– we certify them to handle dangerous goods. Becoming a medical courier typically requires a high school diploma and a solid driving record. However, we send our couriers through instruction with Integrity Medical Courier Training, which offers guidance for DOT, OSHA, and HIPAA guidelines.
We ensure that our couriers protect the integrity and sensitivity of the items they transport not only for the patients anxiously awaiting important test results, but also for those who could be impacted by poor handling of the items we handle.
It also is important that pharmaceuticals and other supplies that we deliver to clinics, labs and hospitals arrive in perfect condition. Our independent medical couriers ensure that items needing this special handling, including cold storage and packing, receive it.
Operating with integrity
While the physical integrity of specimens and x-rays is important, so is the privacy of the patient. Our drivers and handlers are trained in the importance of the Health Insurance and Portability Act (HIPAA), which guides client confidentiality.
Precise recordkeeping is necessary in order to avoid dire consequences for our customers and their patients. We provide our couriers with the tools and training necessary in order to maintain proper logs. None of this matters if our drivers aren’t safe. While many of the items our team members transport are time-sensitive, we ensure that they make their pick-ups and deliveries safely every time.
Providing procedure awareness for our medical couriers do their job so that individuals can receive the best possible health care possible. However, we also hire independent contract couriers who are adept at communicating with the customers they serve. We also ensure that On Time Logistics drivers maintain a professional appearance, giving our customers an added level of confidence in our services.
On Time Logistics can do dedicated route courier services as well as customize services to your needs. Our large delivery area gives your facility more choices for business partners.
Is your staff too busy to deliver samples to labs? Do you need a trustworthy partner who can deliver home health equipment? Call On Time Logistics at 888-261-8282 to learn how we can help you be more efficient and serve your patients better.